Welcome to KNAPP – Efficient Automation for the Pharmacy of Tomorrow
Time pressure, increasing requirements and complex processes are putting the pressure on today’s pharmacies.
With the R3000x automated picking system, we offer you not only the latest technology, but real relief from these pressures.
- Faster processes and smooth workflows
- Maximum reliability in dispensing
- More time for your customers
Developed for pharmacies. Built for you.
Our approach for your pharmacy
KNAPP is your partner for pharmacy automation solutions with 30 years of excellence in pharmaceutical solutions, modern technology and innovative power that is geared toward the future. When you automate the storage and picking of your products using the R3000x you can enjoy a range of benefits:
- Less walking.
- Reduced manual handling.
- More time and space for what really matters.
For you, this means you have a system that really suits your pharmacy, whether you serve 100 or 500 customers a day, in the big city or a small town.

Your reliable partner for automated picking systems, software and services that are just right for you
In 1995, we developed the world’s first automated dispensing machines for pharmacies. We understand what it’s like behind the counter and know that every pharmacy is unique. Behind the expert partner who will put your pharmacy first is the technological and innovative power of the highly successful KNAPP group, supporting with many years of automation expertise for customized picking solutions in various sectors.
We keep developing our technologies so you can work faster and more accurately.
Our promise to you:

An equal and reliable partnership

Solutions tailored to your pharmacy

Robust innovations that last thanks to 30 years of experience
At the pharmacy, every minute counts. That’s why you can count on us – we will provide you with a personal contact, direct telephone numbers and fast response times. With 50 locations worldwide, we are always near you.
Our dependable service network is there for you: Efficient and reliable – when and where you need it.
Your operation benefits from:
- Extensive service network with rapid response times
- Designated technicians who know your pharmacy and your processes.
- Long-term system care and plannable maintenance
From ApoStore to KNAPP – benefits for your pharmacy.
The pharmacy business is changing, and we are with you for the changes. We are starting a new chapter: ApoStore has joined forces with KNAPP. We combine our 30 years of experience serving pharmacies with the comprehensive automation expertise and innovative power of the globally successful KNAPP group.
What this means for you: echnologies made in Austria. On-site service wherever you are. Every system is developed in Austria and manufactured according to the highest quality standards. As your partner we are:
- Solid like KNAPP – state-of-the-art technologies, highest quality production
- Close like ApoStore – personal representatives who understand your pharmacy
- Stable – investment security and continuous further development
Introducing the R3000x – the best of both worlds.
Flexible. Compact. Sustainable.
The R3000x is the result of 30 years of pharmacy experience combined with the technologies and innovative power of the KNAPP group. This powerful automated picking system is not only a highly sophisticated technology, but also specifically tailored to the requirements of pharmacies. It integrates seamlessly into existing processes, reduces walking distances and manual handling, creating more time for you and your customers.
Why R3000x?

R stands for robotics by KNAPP: state-of-the-art technology for smooth processes.

3000 stands for the premium: proven performance and the reliability ApoStore is known for.

x stands for excellence: top-notch quality, innovation and service.


Your advantages at a glance:
- Compact construction => ideal for small spaces
- obust technology and easy maintenance => maximum availability
- Fast, accurate picking => fewer errors and more time for customers
Experience meets efficiency – technologies that boost your pharmacy
Conventional systems
- Limited customization
- Rigid processes with little flexibility
- Central hotlines and remote support
- Stable but less flexible solutions
KNAPP R3000x
- Proven configurations based on decades of experience
- Efficient processes designed specifically for pharmacies
- Regional service with personal contact partners
- KNAPP innovation and continuous development
The latest news from the world of automation
Your partner for the future
We combine international strength with the local presence that really matters.
Many systems rely on rigid processes and anonymous service. We rely on proven configurations and genuine personal connection. You will find us at the point of care – and we are continually improving what we do based on your unique requirements.
Let’s talk about your pharmacy.
We advise you personally, comprehensibly and transparently: from the first meeting to ongoing customer care.
